Terms & Conditions
Last Updated: June 2026
Welcome to Red Legacy. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Company Information
This website is operated by Stars Legacy Spices Trading LLC, United Arab Emirates.
Throughout the site, the terms “we”, “us”, and “our” refer to Red Legacy and Stars Legacy Spices Trading LLC.
2. Products
We strive to ensure that all product descriptions, images, and information displayed on our website are accurate. However, slight variations in packaging, color, or presentation may occur.
All products are subject to availability.
3. Pricing & Payment
All prices displayed on our website are listed in UAE Dirhams (AED).
We reserve the right to modify prices, promotions, or product offerings at any time without prior notice.
Payment must be completed before an order is processed and dispatched.
4. Shipping & Delivery
We currently deliver within the United Arab Emirates.
Estimated delivery times are provided for convenience only and may vary due to operational, logistical, or external factors beyond our control.
Once an order has been dispatched, we are not responsible for delays caused by third-party courier services.
5. Returns & Refunds
Customer satisfaction is our priority.
If you are not satisfied with your purchase for any reason, you may request a return within seven (7) calendar days of receiving your order.
Upon approval, we will arrange collection of the product and process a full refund to the original payment method.
Refunds are typically processed within 5–10 business days after the returned product has been received and inspected.
This satisfaction guarantee applies regardless of the reason for dissatisfaction, provided the request is submitted within the stated period.
6. Product Use & Storage
Our saffron products should be stored in a cool, dry place away from direct sunlight, moisture, and heat.
Improper storage may affect product quality, aroma, and shelf life.
7. Intellectual Property
All content on this website, including logos, branding, images, text, graphics, and design elements, is the property of Red Legacy and may not be copied, reproduced, or used without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Red Legacy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.
11. Contact Information
For questions regarding these Terms & Conditions, please contact:
Stars Legacy Spices Trading LLC
United Arab Emirates
Phone: +971501303690
Email: sales@starslegacy.ae
Website: www.redlegacy.ae